Tuesday, October 22, 2013

Online premium payments made easy and secure with Manulife Philippines’ myManulife customer website

To provide policyholders with more convenience in paying their insurance premiums, Manulife Philippines has introduced a new online payment facility via its myManulife customer website. Registered users of the myManulife customer website may now use their ATM cards to pay their premiums easily and securely anytime, anywhere.

myManulife is a secure, 24/7 online tool that allows policyholders to conveniently track and manage their life insurance policies. Manulife has now enhanced the tool with a new online payment facility. Regular policyholders1 can log onto www.myManulife.com.ph and pay their premium dues and loan interest payments online through BancNet.

“This enhancement of myManulife with a new online payment facility reflects our commitment to introducing more convenience for our customers,” said Margarita Lopez, Senior Vice President and Chief Operations Officer, Manulife Philippines. “myManulife’s safe and secure payment function will make it even easier and faster for our customers to manage their policies.”

The following are five easy steps to access myManulife’s online premium payment function:

1) Go to www.myManulife.com.ph and log in your username and password.
2) Click on the “myPayments” tab, choose the enrolled policy/ies due for premium payment/s, click “Pay Now”, then “Agree” to proceed to the Payment Details screen.
3) Encode payment details by entering bank account information and press “Submit” which will then direct the policyowner to the BancNet online website.
4) To pay using BancNet online, choose bank name, enter ATM card number, choose account type, enter amount and ATM pin and click “Submit.”
5) Upon submission of payment, another screen will open to confirm the successful transaction. You may check payment status at www.myManulife.com.ph within 3-5 business days.

Customers may register their policies with myManulife anytime, anywhere by logging on to www.myManulife.com.ph and enjoy other features like free premium alerts via SMS. To learn more, contact Customer Care at (02) 884-7000 for Metro Manila, the provincial tollfree hotline at 1-800-1-888-MANU (6268), e-mail phcustomercare@manulife.com or visit www.manulife.com.ph. On social media, like myManulife on Facebook, follow @ManulifePH on Twitter, follow @myManulife on Instagram and watch myManulifePH on YouTube.

About Manulife Philippines 

The Manufacturers Life Insurance Company opened its doors for business in the Philippines in 1907. Since then, Manulife’s Philippine Branch and later The Manufacturers Life Insurance Co. (Phils.), Inc. (Manulife Philippines) has grown to become one of the leading life insurance companies in the country. Manulife Philippines is a wholly-owned domestic subsidiary of Manulife Financial Corporation.

About Manulife Financial 

Manulife Financial is a leading Canada-based financial services group with principal operations in Asia, Canada and the United States. Clients look to Manulife for strong, reliable, trustworthy and forward-thinking solutions for their most significant financial decisions. Our international network of employees, agents and distribution partners offers financial protection and wealth management products and services to millions of clients. We also provide asset management services to institutional customers. Funds under management by Manulife Financial and its subsidiaries were C$567 billion (US$539 billion) as at June 30, 2013. The Company operates as Manulife Financial in Canada and Asia and primarily as John Hancock in the United States. 

Manulife Financial Corporation trades as ‘MFC’ on the TSX, NYSE and PSE, and under ‘945’ on the SEHK. Manulife Financial can be found on the Internet at manulife.com.